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mardi 6 septembre 2016

The incredible story of how an insurance company thinks a man burned his house down from 400km away

Stories of insurance companies refusing to pay out have existed for about as long as insurance companies themselves.
Yet few can be as surprising, elaborate, or involve as many bizarre details as the case of British expat Christopher Robinson and the fire that destroyed his $1.6 million mansion in New Zealand.
Mr Robinson, in his late sixties, moved to a remote part of North Island near Kerikeri with his wife and two children in 2005.
On 9 September 2011, the couple drove 400km from home to visit Hamilton. That night, shortly before midnight, neighbours in Kerikeri phoned the emergency services to say the Robinson home was going up in flames. It, along with Mr Robinson’s E-class Mercedes, was reduced to cinders.
Yet almost five years later to the day, the family has not received a penny from insurance giant IAG.


According to a New Zealand Herald report from earlier this year, the insurance company’s theory collapsed when prosecutors could not prove that a print command had actually been sent, despite extensive forensic work on all the computer equipment in question.
Yet IAG still insists the fire was started deliberately, and refuses to pay out. A civil case on that front is still pending.
For his part, Mr Robinson told Stuff he believes the fire was started by intruders.
The idea he would use an elaborate Rube-Goldberg (or Heath-Robinson) machine was nonsense, he said. “Why would you use such a system rather than just plugging a cheap time-switch into the wall-socket?”
The plot thickened further, if possible, when Mr Robinson emailed IAG executives and their lawyers threatening to discredit the company online if they didn’t pay up.
In May this year, he was found guilty of blackmail, the Herald reports, and sentenced in June to nine months’ home detention.
With everything invested in the Kerikeri mansion, Mr Robinson is now formally bankrupt - a status which is making it difficult for him to chase IAG for his pay-out.
IAG, meanwhile, say the failure of the criminal case against Mr Robinson changes nothing about their view that is was a deliberate fire.
The Independent has contacted IAG for comment. Meanwhile, the bizarre saga continues.
_Insurance

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